Terms & Conditions

EVE Australia Pty Ltd -Terms & Condition


Delivery Address and Contact Details

When placing an order with EVSE Australia we require a physical street address. We can only ship to PO Boxes for small orders (Cables/Signs), but for larger orders, TNT does not allow us to ship to a PO Box. To assist us in processing your order, please provide your phone number in case we need to speak to you about the order. Please note that TNT/Australia Post require an authorized signatory to be at the delivery address to sign for and collect the goods or conversely advise us if you authorize us to leave the item.

Standard Shipping Method:
EVE Australia Pty Ltd uses TNT Australia to deliver large products. The service provides up to next business day delivery (metro areas AU wide).

Delivery Address and Contact Details
EVE Australia Pty Ltd will use Australia Post when delivering smaller items such as cables and signs or when delivering to a PO Box

Delivery Charges
Standard Delivery charges are $20 AU per item below $1000.00 Australia wide .
In some circumstances, delivery charges may increase from $35.00 per order due to size and weight of the product

Limitation Of Liability And Warranty
All items offered for sale on this site have been displayed with the pictures and text supplied by the manufacturer. Whilst every effort is made to verify this information, mistakes can occur for which EVSE Australia cannot accept any liability.
If however, this effects the use of your purchase, we will be happy to exchange any item as detailed in the return and refunds section within Store Policies.
Warranty period is 12-24 months depending on model from date of Invoice.

Returns Policy
All returns are subject to our returns policy. If you believe you have received a faulty product please contact our team immediately. If you are unhappy with your purchase please contact your sales representative. EVSE Australia does not offer refunds for products ordered in error but can exchange items

All the pricing on the website and the quotes we give you are based on market prices and what we have in stock.

All quotes are valid for 30 days only unless noted otherwise.

Payment Methods
We accept the following payment methods:
Credit Card: Visa & Mastercard via Paypal payments Credit Card: Visa & Mastercard via phone or via direct bank transfer

Online Transactions:
We use the trusted payment gateway Eway to process online credit card transactions through a securely encrypted portal. If you do not feel comfortable processing your card online you may phone your details through. Once processed all records with your details are destroyed. We do not keep credit card details or any personal information.
If you purchase on account, EVSE Australia retains ownership until you pay. If you cannot pay, we are legally entitled to collect the goods from you.

ERAC Responsible Supplier
EVSE Australia is a registered Responsible supplier with the Electrical Regulatory Authorities Council (ERAC) Supplier Number: E5336. This means EVSE Australia ensures all products it sells have relevant safety certificates which comply with Australian regulations. EVSE Australia’s products are marked with the RCM Tick.

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